Nowadays on the smartphone market, however, most export smartphone brands don’t have local service centers established in their oversea market. If oversea users need their phones repaired by the manufacturers, they will have to spend unbelievably long time to ship their phones to manufacturers probably thousands of miles away from them, which is almost not possible.
Given the circumstance, LEAGOO has recently established official customer service center in Europe (located in Poland) and Russia, providing local service to the company’s European and Russian customers. LEAGOO claims that in Europe a malfunctioned smartphone can be fixed within 3 working days upon receipt, which is a good news to LEAGOO European users troubled by smartphone issues. What’s more, with only purchase proofs and warranty certificates, LEAGOO users can enjoy local LEAGOO customer service totally for free! The warranty duration for LEAGOO Europe market is as long as 2 years while the Russian market has standard 1-year warranty.
Sources show that LEAGOO’s European and Russian customer service centers are just the first step of the company’s “New Customer Service Plan”. It is estimated that LEAGOO will continue to set up customer service centers all around its sales area and bring convenience to every LEAGOO users in the near future.