Notification of FiiO After-sales and Maintenance Services

Considering the current circumstances under the novel coronavirus, we have to make corresponding arrangements for after-sales and maintenance services.

1. If your device is in the warranty period, please contact local dealer first once you find problem in the machine.
2. If it is out of the warranty period, please first give feedback to FiiO by sending an email to support@fiio.com and send the defective device to us. We would handle it properly to ensure customer’s satisfaction.
3. From February 18th, part of the maintenance personnel would continually start to work. For repair maintenance services, we are sorry to indicate that it would cost more time than before due to the special situation.
4. If you have any questions,please visit our website on the Support area or send an email to support@fiio.com to get related information.

We would try our best to provide services for you. Sincerely asking for your understanding.

Best Regards,
Guangzhou FiiO Electronics Technology Co., Ltd.

 

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