Things You Can Do to Protect Your HiBy DAP
HiBy delivers unmatched audio performance for Hi-Fi enthusiasts around the world. Here are some of the things you can do to keep your HiBy DAP in good shape and longer-lasting.

1. Protect your DAP from as Many Accidental Drops as Possible
Do not place HiBy at a place with other sharp objects to avoid screen damages or scratches. To always safeguard your DAP, get our leather case to protect your HiBy DAP.
2. Prevent Unwanted Scratches
We recommend using accessories like screen protector to avoid any unwanted scratches.
3. Accidental Water Encounters
Should not expose the HiBy DAP to water. If it is accidentally dropped in water, please turn it off and air-dry the device. After, check if the device is working correctly after being air-dried. If it fails to reboot, please contact us.
4. Unresponsive Keys
Please contact the post-sale team for any repair inquiries. You also can check out HiBy Wiki for the newest HiBy W5 updates, technical instructions, and even step-step guidance to get the complete HiBy experience. Hope you find this guide helpful in learning more about our HiBy W5 and how to optimize your W5 experience. You are always welcome to share your any comments and suggestions with us. Should you have any other problems, feel free to contact us at hello@hiby.com and we would be eager to help.
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