Lenovo Smarter IoT Solutions To Help Retailers Improve Productivity…
Lenovo Smarter IoT Solutions To Help Retailers Improve Productivity and Store Safety in ‘New Normal’.
Lenovo (HKSE: 992) (ADR: LNVGY) today announced a set of ThinkIoT Smarter Store Solutions to help “brick-and-mortar” stores adapt to thrive in today’s new normal environment. The solutions improve customer experience by enabling better inventory availability and product interaction while simultaneously driving labor efficiency. Additionally, these solutions help to make stores safer for shoppers during COVID-19, giving them confidence during this upcoming holiday season. Today’s announcement extends Lenovo’s expertise in Smart Retail, providing retailers with a complete set of solutions from the front-of-store to sales floor and the back-of-store.
A recent Lenovo survey found that nearly half of consumers reported that they began shopping online more frequently over the past month and 66 percent said it’s the retailer’s responsibility to keep them healthy while they shop in-store. For in-store shopping, their top concerns are: finding product/product availability, ensuring mask policies are in place/compliance and occupancy levels. And when it comes to future store experiences enabled through technology, they’re most excited about greater transparency about product availability, targeting advertising for relevant deals, and ensuring prices are updated correctly.
“Brick-and-mortar retailers offer a unique experience for shoppers that cannot be fully replicated online,” said John Gordon, President, CIoT Business Group, Lenovo. “With ThinkIoT Smarter Store Solutions, we’re helping these important retail businesses create even more differentiated customer experiences while improving their bottom line so they can continue to grow during challenging economic times.”
ThinkIoT Smarter Store Solutions offer end-to-end, pre-tested and validated IoT solutions to address key customer experience, productivity, and safety needs of stores. By working with proven hardware and software partners, including Avalue, L Squared, Spacee, and Viper Imaging, ThinkIoT Smarter Store Solutions help store operations leaders:
Create a smarter shopping experience by:
– Bringing in new customers: Increase store visits through targeted advertising and tracking of in-store marketing effectiveness through custom QR-codes from customized digital displays. (Avalue)
– Driving inventory productivity: Make inventory management more efficient with out-of-stock detection, inventory counts, and planogram compliance leveraging smart shelves and smart pushers. (Spacee)
– Increasing customer purchase rate: Let customers learn about products in a dynamic and self-service way using smart displays with interactive product information and tailored ads. (Avalue)
Make shopping spaces safer by:
– Identifying potentially sick employees proactively: Use FDA-certified temperature screening to help keep sick employees from entering the store (Viper Imaging)
– Enabling policy communication: Communicate policy changes, mask requirements, and occupancy levels to customers simply and easily with digital signs (L Squared)
Customers can pick their set of solutions based on what’s most important to them. Lenovo serves as the one-stop shop for these practical ThinkIoT Smarter Store solutions, providing validation, deployment, and management, especially important to simplify the complexity of large retailers with stores distributed across regions and countries. Learn more about how ThinkIoT Smarter Store solutions are changing retail in this video.
Lenovo’s ThinkIoT Smarter Store Solutions are backed by:
– Validation processes for software solutions that include up to 140 steps covering security, serviceability, scalability, and reliability
– A field network of more than 20,000 technicians for global deployment
– Customers in more than 180 markets and expertise supporting more than 125 million devices
Lenovo’s ThinkIoT Smarter Retail Solutions complement Lenovo’s other Smart Retail solutions, helping create an ecosystem of inter-operable technology and aggregated data to transform business. With a customized, integrated network of Smart Retail solutions, store-wide IT management is simplified and improved.
For example, Lenovo’s turnkey POS and self-service kiosk solutions help retailers grow beyond siloed digital point tools to unlock data and insights, as well as reduce the hardware footprint and expense through connected self-service solutions. In addition, Lenovo AI Innovation Centers can help optimize the business with analytics and machine learning capabilities to understand customer behavior, reduce shrinkage, and meet complex logistics and inventory challenges.
Today’s announcement marks Lenovo’s third Smarter Solution set from the Commercial Internet of Things (CIoT) Business Unit, helping the company execute its service-led transformation strategy as it moves from a hardware provider to a software and services model outlined in this Beyond the Numbers video.
A diverse team of engineers, designers, and developers located in countries including China, India, the U.S., brought these solutions to market and created them from a near 100 percent remote working environment. Read more on Lenovo Instagram about the team and how they innovated a creative set of solutions to some of the most challenging issues for businesses and consumers today.
Availability
ThinkIoT Smarter Store Solutions are available immediately beginning in North America through Lenovo sales representatives.
About Lenovo
Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world.
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